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The Art of Listening to Your Patients

Imagine lying flat on your back with your eyes closed, being surrounded by loud noises, constantly having water and air sprayed in your mouth, and trying to breathe and stay calm although half of your face feels paralyzed and people are cramming in, closer and closer to your face. This is not the picture of serenity most of us would …

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Five Tips for Effective Morning Huddles

Anyone in practice knows how busy our workdays can be and how easily they can get out of control. To keep our days running smoothly, and to make sure we are maximizing our potential production, our team runs a morning meeting every day. Now, most offices I’ve seen are doing some type of morning huddle, but quite often, they end …

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In Sickness and in Health

One of the biggest reasons I became a dentist is because I wanted a career in which I could connect with people and help them with their overall well-being. I never realized the extent of how that would end up impacting my life and how priceless that is to me. I am a fee-for-service, sole practitioner who has been in …

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How Strong Is Your Team?

Having a strong team is directly proportional to how successful you are. You may consider yourself to be the best clinical dentist in the state, but if you don’t have a team who supports you, no one will ever know that. So, how do you know if you have the right players in your office? Here are three questions to …

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Closing One Year and Starting Another (Part Three)

This month’s blog post concludes a three-part series I began two months ago about business leadership and analytics. Part 1 focused on making time to evaluate your business performance for the year end and comparing it with the previous years’. Part 2 shifted to direction: What is the direction of your business? Is it in line with your business goals? …

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Closing One Year and Starting Another (Part Two)

In the first part of my blog post series, I focused on practice evaluation. My post provided ideas and methods that you can quickly and simply implement to evaluate your progress at the end of the business year. This blog post will be about direction. Direction is simply the creation of new goals while also staying in line toward the …

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Closing One Year and Starting Another (Part One)

I am not sure about you, but the months of December and January can be a stressful time for a business owner. It’s a time when we must truly analyze our business, determine if we are providing bonuses, and start planning for the next year — and with a positive holiday disposition. In this and the following two blog posts, …